Counselling centres in the region
Who do I turn to with problems and questions? Which regional advice centres are there?
Counselling centres in the region
Contact points for problems and queries
(Help around the clock, confidential & free of charge, 365 days a year):
Telephone counselling
- 142
Oe3 Contact number
- 116 123
Counselling and wire
- 147
Psychosocial counsellor Crisis Service Tyrol:
- 0800 400 120
AMIKE Deaconry telephone
(offers counselling and help with psychological stress. Anonymous, multilingual and for the whole of Austria) The AMIKE telephone is aimed at people with a refugee or migrant background, regardless of their period of stay or residence status. This is how you can reach us:
Mo-Fr: 10:00-13:00 and 14:00-17:30
German/English:
- +43 1 3430101-1
- +43 1 3430101-2
- +43 1 3430101-3
Russian:
- +43 1 3430101-4
- +43 1 3430101-5
- +43 1 3430101-6
Ukrainian:
- +43 1 3430101-7
Psychosoziale chosocial help
Pro mente Association
Counselling, support and guidance for people who need professional support and assistance due to a mental health crisis or illness
- +43 664 8172793
- psd.kufstein@promente-tirol.at
- www.promente-tirol.at
Children’s theatre
Psychotherapeutic groups for 5 – 14-year-old children in stressful situations
- Bahnhofstraße 53, 6300 Wörgl
- +43 650 600 0007 (Mag. Anne Kuster-Lintner)
- +43 699 1061 6883 (MSc Bernhard Plank)
- anne.k@kufnet.at
- www.kinderbuehne.at
Psychotherapy forum Kufstein and TLP
(Tyrolean Regional Association for Psychotherapy)
- Leopoldstraße 38, 6020 Innsbruck
- +43 512 561734
- Telephonic consulting hours For psychotherapy on Thursday from 16:00 - 17:00 hours
- office@tlp.tirol
- www.psychotherapie-tirol.at
- Bahnhofstraß - 42a - City Center, 6300 Wörgl
- +43 512 580080
- vermittlung@suchthilfe.tirol
- maria.huber@bin-suchthilfe.tirol
- www.suchtberatung-tirol.at
HPE help for relatives of the mentally ill
We are a non-profit organisation that has made its mission to improve the quality of life of people with mental illness. There are 4 basic pillars behind this mission: Counselling, self-help, the provision of information and the representation of interests.
- Karl-Schönherr-Str. 3, 6020 Innsbruck
- +43 5372 68858
- +43 676 9482370
- hpe-tirol@hpe.at
- www.hpe.at
Self-help groups
An overview of self-help groups is provided here on the Kufstein district hospital website: Kufstein district hospital self-help groups
Education
Kufstein Education Directorate
Education Directorate for Tyrol, Tyrol East Education Region Department
- Maderspergerstraße 8, 6330 Kufstein
- +43 512 90129359
- office@bildung-tirol.gv.at
- www.bildung-tirol.gv.at
- Fischergries 30-32, 6330 Kufstein
- +43 664 88520653
- +43 664 88520645
- kufstein@schuso.at
- www.schuso.at
- Arkadenplatz 2, 6330 Kufstein
- +43 512 56279140
- info@amg-tirol.at
- www.amg-tirol.at
- Josef-Stelzhamer-Str. 2, 6300 Wörgl
- +43 512 90129283
- schulpsy.woergl@bildung-tirol.gv.at
- Website
- Andreas-Hofer-Strasse 44, 6020 Innsbruck (Coaching in all districts in Tyrol)
- +43 664 5356803
- lehrlingscoaching.tirol@ibisacam.at
- www.lehre-statt-leere.at
Family counselling / children
Educational counselling
For parents, young people and children and anyone involved with children (children’s gardeners, etc.)
- Maderspergerstraße 8, 6330 Kufstein
- +43 512 5086067
- erziehungsberatung-innsbruck@tirol.gv.at
- www.tirol.gv.at
- Unterer Stadtplatz 11, 1 Stock, Kiss, 6330 Kufstein
- +43 660 8303341
- fbz@a1.net
- https://www.familienberatung.gv.at
Parent-Child Centre Kufstein
Schibi-Du A wide range of courses and counselling services
- Gilmstraße 11/11a, 6330 Kufstein
- +43 5372 610 20
- eltern-kind-zentrum@kufnet.at
- www.schubi-du.at
- Morsbach 41 (Old Mill), 6330 Kufstein
- +43 699 811 989 83
- zoitirol@gmail.com
- Ebbs, Rettenschöss, Walchsee, Kaiserbergstraße 7a,
- +42 5373 42202-270
- ekiz@ebbs.gv.at
- ekiz.untereschranne@gmail.com
- www.ekiz-untereschranne.com
The parent-child centre is open daily outside of the holiday period. For registrations, queries or suggestions, please contact us via e-mail. Kathrin Widmoser is available daily (except during the holidays) at the Ebbs kindergarten for queries and information by phone or in person.
Parental counselling
Complimentary counselling on pregnancy, breastfeeding and the child’s initial years. This counselling is offered by various agencies/individuals in the following municipalities: Ebbs, Kufstein, Langkampfen, Niederndorf, Thiersee, Walchsee, Koessen.
The contact persons and
their contact details are available here: Overview map of counselling centres in Tyrol
Youth
Turntable
Crisis centre for children and youth aged 12 to 18. If you need help, give us a call!
- Feldgasse 28, 6330 Kufstein
- +43 664 88266064
- info@turntable-kufstein.at
- www.kinder-jugend.tirol/begleitung/turntable-1/
Child Protection Tyrol, Child
and Youth Advocacy Tyrol
Child Protection Woergl
- Bahnhofstraße 53, 6300 Wörgl
- +43 5332 72148
- www.kinder-jugend.tirol
Child and Youth Advocacy
- +43 512 5083792
- kija@tirol.gv.at
- www.kija-tirol.at
Child and youth welfare Kufstein
district authority Child and youth welfare
- Bozner Platz 1, 6330 Kufstein
- +43 573 26066100
- bh.ku.kinder-jugendhilfe@tirol.gv.at
- www.tirol.gv.at/kufstein
Information checkpoint Kufstein/Youth information
Contact point for young people for queries regarding stays abroad, jobs, new media, babysitter exchange, tutoring exchange
- Bozner Platz 5, 6020 Innsbruck
- +43 (0) 800 800 508
- woergl@infoeck.at
- www.mei-infoeck.at
LEA Production School Kufstein
The LEA production school is a place of work and learning for young people aged between 15 and 19. The aim of participation is integration into the initial vocational training system or the labour market, i.e., starting from school, an apprenticeship or placement in an apprenticeship or a job.
- Kreuzgasse 3, 6330 Kufstein
- +43 676 841 953605
- office@lea-produktionsschule.eu
- www.lea-produktionsschule.eu
AMS youth counselling
Youth counselling of the Tyrolean labour market service for job search, AMS course measures, apprenticeship exchange and promotion, holiday job exchange
- Oskar-Pirlo-Straße 13, 6333 Kufstein
- +43 50 904 740
- ams.kufstein@ams.at
- www.ams.at
- Panoramastraße 4, 6323 Bad Häring
- +43 676 5140667
- r.gasser-kogler@aufbauwerk.com
- www.jugendcoaching-tirol.at
Job assistance in Tyrol
Vocational orientation, job application training, guidance, support in the event of difficulties in the workplace, extended apprenticeship, partial qualification for young people aged between 15 and 24, with and without special educational needs or disabilities
- Fürstenweg 80, 6020 Innsbruck
- +43 5 996990
- office@arbas.at
- www.arbas.at
The consultants
Information and support as part of AMS course programmes: Apprenticeship search, vocational school preparation, socio-educational support, training and further education
- Oskar-Pirlo-Str. 15, 6330 Kufstein
- +43 664 80445535
- office@dieberater.com
- r.koeberl-scherner@dieberater.com
- www.dieberater.com
- Panoramastraße 4, 6323 Bad Häring
- +43 5332 93300
- office.badhaering@aufbauwerk.com
- www.aufbauwerk.com
TAFIE Production School at Woergl
Support for young people up to 24 years for advanced education or vocational training
- Salzburger Str. 1, 6300 Wörgl
- +43 699 15563871
- produktionsschule.woergl@tafie.at
- www.neba.at
- www.tafie.at
Child and adolescent psychiatrist Dr Syl- via Handl-Morass at BKH Kufstein
Diagnostics, counselling, medication, crisis intervention
- Defreggerstr. 11, 6330 Kufstein
- +43 (0) 537263927
- sylvia.handl-morass@bkh-kufstein.at
- Bahnhofstraße 37/ 2. Stock, 6300 Wörgl
- +43 512 580404
- office.tirol@neustart.at
- www.neustart.at
Loss
Rainbows
Bereavement counselling for young and old, parental counselling in the event of separation, divorce or death
- Bienerstr. 27a, 6020 Innsbruck
- +43 512 579930
- tirol@rainbows.at
- www.rainbows.at
Counselling for women & girls
- Oberer Stadtplatz 6/2. Stock/B 5, 6330 Kufstein
- +43 5372 63616
- office@evita-frauenberatung.at
- www.evita-frauenberatung.at
Men's counselling
“Mannsbilder”, work for men
and boys
Life crisis, conflicts among couples, violence, custody, matrimonial law, visiting rights, maintenance, sexuality and coming out
- Bahnhofstraße 53/4, 6300 Wörgl
- +43 650 5766444
- beratung.woergl@mannsbilder.at
Social counselling
DOWAS social counselling centre in Kufstein
Counselling & support in securing a livelihood, finding work and accommodation
- Unterer Stadtplatz 9, 6630 Kufstein
- +43 5372 90999
- kufstein@dowas.org
- www.dowas.org
Social & health matters in district
Kufstein – Schwoich – Thiersee
Our task is to accompany the person in need of care and provide assistance as best as we can and to make their everyday life easier.
- Münchner Straße 5, 6330 Kufstein
- +43 5372 62135
- office@sgd-kufstein.at
- www.sozialsprengel.kufstein.at/
Social & health matters in district
Kössen-Schwendt
Our task is to accompany the person in need of care and provide assistance as best as we can and to make their everyday life easier.
- Mesnerfeld 2, 6345 Kössen
- +43 676 848536509
- +43 5375 6020-900
- sprengel@sozialzentrum.at
- www.sozialzentrum.at/sozialsprengel/
Addiction support in Tyrol
Help with addiction in Tyrol provides individual counselling, help for self-help and a wide range of therapy programmes. We support you after withdrawal, help you to reorganise your everyday life and find your way out of the addiction jointly. Relatives can come to us for information and help.
- Bahnhofstraße 42a, 6300 Wörgl (City Centre)
- +43 512 580080 450 (Mag.a Sabine Höller)
- Consultation times and contact persons are available on the homepage at: www.suchthilfe.tirol
Social & health matters in district
Untere Schranne (Ebbs, Erl,
Niederndorf, Niederndorferberg,
Rettenschöss, Walchsee)
Our task is to accompany the person in need of care and provide assistance as best as we can and to make their everyday life easier.
- Ebbsbachweg 16, 6341 Ebbs
- +43 5373 42797
- ebbs@sozialsprengel.net
- www.sozialsprengel.net
Tyrolean Social Services
Our focus here is on ensuring basic care for people who have had to flee from other countries. We also offer rooms and drop-in centres for people without a home, alcoholics and women at risk of becoming homeless.
- Carl-Schurff-Straße 7, 6330 Kufstein
- +43 699 16340454
- +43 699 16340482
- +43 699 16340141
- nost-koordination@tsd.gv.at
- www.tsd.gv.at
Caritas social counselling
Social law advice, support with financial bottlenecks, counselling in difficult life situations
Parish of St Vitus in Kufstein
- Pfarrplatz 2, 6330 Kufstein
- +43 (0) 676 8482 10655
- andrea.klapper@caritas-salzburg.at
- www.caritas.at
Social counselling by Red Cross
Free, personal support for people in difficult life situations.
- Weissachstraße 4, 6330 Kufstein
- +43 57 1445001
- office@roteskreuz-kufstein.at
- www.roteskreuz.at
Counselling for migrants
Integration Officer
Contact point for migrants and recognised refugees: Information and referral of migrants and recognised refugees to counselling centres and support services Meral Sevencan
Meral Sevencan
- Oberer Stadtplatz 17, 6330 Kufstein
- +43 5372 602-502
- sevencan@stadt.kufstein.at
- www.kufstein.gv.at
ZeMIT/AST
Advice & support in dealing with authorities (forms, correspondence, appeals)
- Every Thursday, 08:00-12:00 hours
- Feldgasse 12, 6330 Kufstein (Kufstein Youth Centre)
- +43 5372 64891
- ast.tirol@zemit.at
- www.zemit.at
OeIF Mobile Welcome Desk in Kufstein
Planning your first steps in Austria, referral to contact persons and authorities, financial support for German courses
- Bozner Platz 1, 6330 Kufstein
- +43 512 561771
- Once a month by appointment
- tirol@integrationsfonds.at
- Information about this:
Integration assistance Tyrolean Social Services
Tiroler Sozial Dienste GmbH (Tyrolean Social Services GmbH) coordinates and supports numerous different integration projects and measures, such as German courses, learning assistance or counselling measures for entering the labour market in Tyrol.
- Carl-Schurff-Straße 7, 6330 Kufstein
- +43 699 16340454
- nost-koordination@tsd.gv.at
- www.tsd.gv.at
- Weißachstraße 4, 6330 Kufstein
- +43 5372 6900
- office@roteskreuz-kufstein.at
- www.roteskreuz-kufstein.at
Financial aid
District administration
The district administration in Kufstein can advise you on benefits and subsidies for everyday life. For example, you can get information about minimum security, housing subsidies or heating cost subsidies.
- Bozner Platz 1, 6330 Kufstein
- +43 5372 606 0
- bh.kufstein@tirol.gv.at
- www.tirol.gv.at (a direct contact partner is also available here)
LGBTQ counselling
HOSI Tyrol
We operate as a peer counselling, information and education centre, and are now committed to improving the living conditions/acceptance of homosexual, bisexual and asexual lovers, non-binary, genderfluid and intersex people, as well as transgender people in Innsbruck and Tyrol.
- Kapuzinergasse 43, 6020 Innsbruck
- +43 512 58 75 86
- office@hositirol.at
- www.hositirol.at
Queer counselling Kufstein
Every Saturday, 12:00 – 16:00 hours
Organised by HOSI Tyrol
in cooperation with the city of Kufstein.
- BAU! - Marktgasse 14, 6330 Kufstein Contact: JayJay alias Rudolf Kaiser
- +43 681 842 165 59
- beratungku@hositirol.at
COURAGE Innsbruck
Courage offers free and anonymous counselling, especially for lesbians, gays, bisexuals, transgender people and their relatives. Courage sees itself as a partner, family and sexual counselling centre and is available to all those seeking advice and help in the areas of relationships and sexuality, as well as violence and sexual assault.
- Salurner Strasse 15/2nd floor, 6020 Innsbruck (Casino-Hilton-Passage),
- +43 699 16 61 66 63
- Pre-registration by telephone: Mon. – Thu., 09:00 - 15:00 hours
- innsbruck@courage-beratung.at
- www.courage-beratung.at
Help for the elderly
COmputeria Kufstein
In a relaxed and cosy atmosphere, senior citizens learn and practise how to use computers, tablets and mobile phones.
- Innpark/Salurnerstraße 38b, 6330 Kufstein
- Tuesday, 14:30 - 16:30 hours, without registration (last Tuesday of the month, with the support of Kufnet)
- Thursday, 09:00 - 11:00 hours - Registration required
- +43 5372 6930 510
- info@computeria-kufstein.at
Help for the homeless
TSD Refrigeration Hotline
Winter temperatures can be life-threatening for homeless people. Don’t look away, call us!
- +43 512 21 447 (round the clock)
CAUTION: If the person’s life is in danger, please contact the emergency services!
- 144
Vinzenz community Kufstein St. Anna
The Vinzenz communities are associations for young and old. They look after people in emotional or material need, regardless of their origin or religious beliefs.
- Kaiserjägerstraße 24, 6330 Kufstein
- +43 676 430 07 88
- vg-kufstein@gmx.at
Domestic violence
Women’s helpline against violence
Association of Autonomous Austrian Women’s Shelters
- +43 800 222 555 (24/7)
- frauenhelpline@aoef.at
- www.frauenhelpline.at/de/kontakt
Racism & Discrimination
Hotline against discrimination and intolerance
The hotline listens to cases of discrimination and refers those affected to the appropriate anti-discrimination centre, depending on their concerns.
- +43 (0) 800 222 666
- You can reach the hotline from Mon - Fri, 08:00 - 16:00 hours
- www.bundeskanzleramt.gv.at
Financial aid for debt counselling
Debt counselling Tyrol
- Bahnhofstr. 37, 6300 Wörgl
- +43 5332 75 504
- woergl@sbtirol.at
- www.sbtirol.at
Information on more counselling centres for the entire province of Tyrol is available here
Further information
General information
Can I become an Austrian? Can I become an Austrian? What rights do I have as a resident and which authorities exist in Austria?
Working in Austria
How do I find a job in Austria? How do I apply for a work permit and what is the red-white-red card?
Children & Education
What childcare options are there in Austria? Where can I continue my education or learn German?
Housing & Immigration
How do I register myself and my residence in Austria? How can I bring my family to Austria?
Family & Social Affairs
What do I need to consider during pregnancy? Is there any financial support from the state?
Health & Insurance
How can I insure myself? How do I apply for an e-card and what do I need to know about the healthcare system?
Regional recreational activities
What leisure activities are available in the region and the surrounding area? Are there any special offers?